When you download an additional address with a profile update, you can use the Addresses tab to view name and address information and determine whether the site user added or updated the information. You can also change the address type.
Note: This tab appears when users submit data from profile update forms that you create in Forms, not Parts. The Profile Form (Deprecated) part does not capture additional addresses, so profile transactions from the part cannot generate this tab.
To change address information, click the details button on the top right corner of the tab. The Address tab appears.
Under Process, select the information to use to update the record in your database. To select or clear all, click Select All or Clear All.
The Field column is disabled and displays the fields from the profile update form on your website. The New value column displays the data that users submit in the fields. You can edit entries in this column as necessary, such as to correct misspelled words or edit formats to meet your organization’s data entry standards.
Note: When a new user submits multiple addresses and does not select a primary address, the program designates the first address that the user enters as the primary address.
If the website user is linked to a constituent record in your database, the System value column displays the applicable information that already exists for the constituent so you can compare it to the downloaded information. In the Action column, you can view whether the site user added or updated the information on your profile update form.
If the information is new, the site user is new, or the site user accesses the form without logging in to your website, “Added” indicates that the site user added this information.
If the site user logs in to your website and updates information that automatically appears on the profile update form, “Changed” indicates that the information contains updated data.
If the website user is linked to a constituent record, specify how to use the downloaded address information.
To replace the existing address on the constituent record with address information from the website, select Overwrite the existing address. The current date is assigned as the start date for the address.
To save the existing address and create a new address with the information from your website, select Create a new address. To designate this new address as the constituent's primary address, select Make this new address the primary address.
When you create a new address, the current date is automatically assigned as the start date for that address. If the website user edited an existing address and you opt to save it as a new address to avoid overwriting the existing address information, then the current date is assigned as the start date for the new address and also assigned as the end date for the existing address.
Note: If you do not include the Country field on your profile update form, the program uses the selection in the State field to determine the country for the address.