User Mapping

Before application users can manage your organization’s website through Web, you must map user records in Blackbaud CRM to user records on the website. To access the User Mapping page on the Web page, under Configuration, select User mapping. The User Mapping page appears and displays the user names for program users whom you map to user records on the website.

From the Website user mappings grid, you can add, edit, and delete user mappings. To update the grid, select Refresh List.