Direct Debit Rejections and "Europe (SEPA)" Banking Systems

If you have a Direct Debit Return file with direct debit payments in euros from a constituent with a bank account which uses the "Europe (SEPA)" banking system, you can match the rejection information from the bank to the rejected revenue transactions using the End-to-end ID. The End-to-end ID is available in Direct Debit Return batches for batch entry and import when "Europe (SEPA)" banking system is enabled in Banking systems in Treasury.

When an import process creates a Direct Debit Return batch with transactions for a "Europe (SEPA)" bank account, the batch attempts to match the direct debit transaction automatically.

• If the Revenue ID field is included in the import, it is used to match the transaction first.

• If the Revenue ID field is included but can't be matched, or if the field is not included in the import, the End-to-end ID field is used.

• If the End-to-end ID field is included but can't be matched, or if it is not included in the import, the program uses other fields, such as Account number and Amount, to match the transaction.

If no match can be made, an error message indicating that revenue is required is displayed on the batch row and a user can manually search for the transaction using the Direct Debit Payment Search screen.

Note: In End-to-end ID field on the Direct Debit Payment Search screen, you can enter the first few characters of the ID only and all matches beginning with those characters are returned.