Exchange Field Mappings
When a contact synchronization process creates contact records, some constituent information is automatically mapped to the corresponding fields in Outlook. However, the system administrator must map addresses, email addresses, and phone numbers from the program to corresponding fields in Outlook.
To select fields in Outlook to map to constituent addresses, email addresses, phone numbers in the program, select Manage field mappings under Tasks on the Create Exchange Contacts page. The Exchange Field Mappings page appears so you can manage field mapping information.