Move Acknowledgement Rules

The order of acknowledgement rules in the grid is important because rules are processed in order from top to bottom. To change the order, use the arrows to move rules up or down in the grid.

A revenue record (from the segment selected on the rule) can be included in multiple acknowledgement rules as long as you assign each of those acknowledgement rules a different letter. If a revenue record and letter are included in more than one acknowledgement rule, the record is included in the rule that appears first in the grid and excluded from all other rules.