Add a SEPA Mandate

To process direct debit payments in euros from constituents, the organization must have a signed SEPA mandate on file from the constituent which authorizes the organization to draw funds from the constituent's account from the "Europe (SEPA)" bank.

When you add any type of revenue or a pledge for a constituent with a payment method of direct debit, you select the bank account to use. If the revenue is in euros and is drawn from a SEPA bank, you will also need to enter or select a SEPA mandate to process the revenue. By default, Mandate ID is automatically generated; however, you can override this if needed. You also enter a signature date indicating the date when the constituent signed the mandate that authorizes the organization to draw funds from the SEPA bank.

In addition, you specify whether the mandate is one-off for a single transaction or recurrent and can be used for more than one transaction. You also select the status of the mandate. If there is no signature date for the mandate, the status is "Pending signature." After the signature date is entered, the status is "Active." If you change the status to "Active" manually, the signature date is required. If you remove the signature date from a mandate, the status is automatically set back to "Pending signature." After a payment is entered with a one-off SEPA mandate, the mandate status is changed to "Closed."