Lockbox Reconciliation

Your organization may use a lockbox service to collect and process payments. For example, your donors may mail payments in response to an appeal directly to a secure location, such as a post office box. The lockbox service then accesses this location to process the payments, such as to deposit the revenue directly into your organization’s bank account. The lockbox service also provides a batch file of the payments processed, which your organization can import into your database to create records of the transactions. For more information about how to import files, refer to Import. To view information about the lockbox batch files processed for a specific date or time period, you can generate the Lockbox Reconciliation report.

For the selected time period, you can view a breakdown of the batch files received. For each batch file, you can view its lockbox service, its total number of transactions, and its revenue amount. You can also view the total revenue amount of the batch files for the time period.

After you generate the report, you can print it or export it in several different formats.