Re-receipt Payments

You can process a new receipt for a payment that was previously receipted. You can only receipt payments with a receipt status that includes "eligible for re-receipt" again.

A payment becomes eligible for a new receipt when you edit the payment amount, payment date, receipt amount, or designation, or select a different constituent for the payment. To change the receipt status manually to include "eligible for re-receipt," you can use the Re-receipt payment task.

Note: To process a new receipt for a payment that was previously receipted, the Re-receipt payments checkbox on the Receipt and acknowledgement preferences configuration task in Marketing and Communications must be selected.

For more information about how the program processes re-receipts, refer to Re-Receipts.