Re-Receipts

You can process a new receipt for a payment that was previously receipted. Payments with a receipt status that includes “eligible for re-receipt” can be receipted again.

A payment becomes eligible for a new receipt when you adjust the payment amount, payment date, receipt amount, or designation, or select a different constituent for the payment. On the payment record, you can also use the Re-receipt payment task to change the receipt status manually to “eligible for re-receipt.”

When a payment is eligible for a new receipt, the re-receipt is processed the same way the original or previous receipt was generated. The process remains the same for all receipts. For more information, see Add Receipt Process or Edit Receipt Process.

When you generate re-receipts, it is important to remember the following.

• When you generate a new receipt for a previously receipted payment, the payment receives a new receipt date and number. Until you process the new receipt and mark it “Receipted,” the previous receipt date and number appear on the payment record.

• If the payment was previously included in a consolidated receipt, a new consolidated receipt generates when you re-receipt the payment. Each transaction in the original consolidated receipt is included in the re-receipt.

• When more than one receipt is associated with a payment, a Receipt history link appears on the payment record. View this history for individual receipt details. For more information, see the Revenue Guide.

• When more than one receipt is associated with a payment, a Receipt history link appears on the payment record. View this history for individual receipt details. For more information, see the Payment Records section of the help file.