Product Update Briefing

Twice each year, Blackbaud showcases recent product updates and highlights future roadmap plans for Blackbaud solutions.

To view these for all Blackbaud solutions in your region, visit the landing page for your location and register.

To read related blog posts or to discuss features with your peers, visit the user community.

The following capabilities for Blackbaud CRM and Blackbaud Internet Solutions (BBIS) were discussed at the Product Update Briefings at BBcon in September or virtually in November 2024.

Available in Service pack 37

Tip: For details, refer to Service pack 37.

  • This update includes enhancements to both pro-actively improve security strength and to also remediate potential security concerns.

  • This update fixes multiple defects and issues. For details, review the patch notes for service pack 37.

  • We've upgraded jQuery to version to 3.7.1 for Blackbaud Internet Solutions (BBIS).

  • We've updated TinyMCE to version 6.8.2 for Blackbaud Internet Solutions (BBIS).

Available in Service pack 38

Tip: For details, refer to Service pack 38.

  • Constituent Batch now uses the new code table based gender field that was introduced in service pack 36 .

    If your organization uses Constituent Batch, follow the same instructions you used to update Revenue Update Batch(RUB) and Constituent Update Batch (CUB) to likewise update Constituent Batch.

  • Additional endpoints are now supported for proxy user and PAT (personal access token) authentication. If you currently call any of the additional endpoints with an existing integration or customization, and use authentication other than PAT, you can now modify the integrations to use this preferred and more secure method of authentication.

    Tip: Proxy user and PAT (personal access token) authentication was initially released with service pack 32.

  • This update includes enhancements to both pro-actively improve security strength and to also remediate potential security concerns.

  • This update fixes multiple defects and issues. For details, review the patch notes for service pack 38.

  • All new transaction parts for Blackbaud Internet Solutions (BBIS) must use Blackbaud Checkout as their payment method. Other merchant accounts are not supported as payment methods for new parts.

  • Blackbaud Payment Service (BBPS) is deprecating support for the following payment processing gateways:

    • Authorize.net.

    • Bambora (IPPayments)

    • IATS (US)

    • Payflow Pro

    • Cybersource for the following currencies:

      • Australian dollars (AUD),

      • British pounds (GBP),

      • Canadian dollars (CAD),

      • Euros (EUR),

      • New Zealand dollars (NZD),

      • US dollars (USD).

      Payments made using these currencies will be rejected.

      Other currencies continue to be supported for Cybersource.

      If your organization processes through the Blackbaud Payment Services (BBPS) with one of the payment gateways mentioned above, you must update your Blackbaud solution to process through Blackbaud Merchant Services (BBMS) as soon as possible.

      Tip: Blackbaud Merchant Services is Blackbaud’s end-to-end payment processing solution designed specifically for nonprofits. For more information, see Getting Started with Blackbaud Merchant Services.

Available in SKY API for CRM