Add a correspondence code
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From Marketing and Communications, select Manage correspondence. The Manage Correspondence page appears.
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On the Correspondence Codes tab, select Add. The Add correspondence code screen appears.
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Enter a unique name and description to help identify the correspondence code. For example, explain when to assign this code to a correspondence.
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To further categorize the correspondence code, select its category in the Category field.
Note: Your system administrator determines the correspondence code categories available in the Category field.
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Select Save. You return to the Manage Correspondence page.