Add an acknowledgement letter to a batch entry
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On the batch data entry screen, select the transaction with which to associate an acknowledgement letter.
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On the action bar, select Letters. The Letters screen appears.
Note: To access the Letters screen, you can also press Ctrl + E on the keyboard or select Letters on the toolbar.
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In the Letter type field, select whether to send a revenue or tribute acknowledgement letter to a constituent.
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In the Tribute field, if you selected “Tribute” in the Letter type field, select the tribute you want to acknowledge.
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In the Letter field, select the letter the constituent receives. The options that appear are the letters available in Acknowledgements.
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In the Acknowledgee field, enter the constituent to receive the letter. To search for a constituent, select the binoculars and use the Constituent Search screen.
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In the Acknowledge date field, enter the date you plan to mail the letter to the constituent.
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For revenue letters, select the Out of date checkbox if you want to generate a new acknowledgement for the selected revenue.
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Select Clear dates to clear the process date and acknowledge date associated with a previous process