Search for an appeal

After you add an appeal, you can use the Appeal Search screen to access the appeal record. When you search for an appeal, you can make the search broad or specific, depending on the criteria you select. To get the results you need, we recommend you be selective in your search criteria and use detailed information such as name and report code.

1. From Marketing and Communications, select Appeal search. The Appeal Search screen appears.

2. Enter the search criteria to use, such as name and category, to find the appeal record. To include inactive appeals in the search results, select Include inactive.

3. Select Search. The program searches the database for appeals that match the search criteria entered. Under Results, the appeals that match the criteria appear. Depending on the search criteria you enter, the search may return one appeal or many.

4. Under Results, choose the appeal record to open and choose Select. The appeal record opens.

   If the appeal does not appear in the search results, select Add to add it to the database. For information about how to add an appeal, see Add Appeals.