Inclusion and exclusion lists - IP addresses

There are two dedicated IP addresses used for sending emails for CSRconnect, GrantsConnect, and NPOconnect. If you are having trouble receiving system emails, we recommended including the addresses below.

  • 54.240.30.164

  • 54.240.30.165

When configuring external IP addresses, include the following IP addresses so that CSRconnect can send files to the client’s server(s).

  UAT Prod
Inbound to Blackbaud from customer for the firewall, website, api requests, identity server, tableau, and report viewer 207.120.32.0/20 and 209.160.100.0/22 207.120.32.0/20 and 209.160.100.0/22
API Outbound from Blackbaud to customer 52.232.204.61 20.122.54.202
FTP/SFTP inbound & outbound for HR files and data feeds 20.97.237.69, 52.232.204.39 20.122.53.253
SFTPGateway (for clients with Datahub feeds going here)   20.97.252.244
Identity server from Blackbaud to customer for SSO 52.232.204.39 20.122.55.16
SSRS viewer from Blackbaud to our customer to view reports 52.232.204.82 20.122.54.41
Tableau external to our customer to view tableau reports 52.232.204.51 20.122.54.200
Web servers from Blackbaud to our customer 52.232.204.69 20.122.55.241
Customer HR Imports (importing the HR file from the customer's SFTP server) 20.97.237.69,52.255.155.182 20.242.35.73, 20.115.117.245
Customer Data Feeds and Payroll Compare tool file delivery (delivering files to the customer's SFTP server) 52.232.204.61, 52.255.155.182 20.122.54.202, 20.115.117.245