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Change the session timeout in the web.config file

Before you edit the file, make a backup copy first.

1. Open Windows Explorer or My Computer and locate the directory where you installed Faculty Access for the Web. The default directory is C:\Program Files\Blackbaud\FAWeb7.
2. Open the Web.config file with Notepad.
3. From the menu bar, select Edit, Find to open the Find screen.
4. In the Find what field, enter “timeout.”
5. Once you locate timeout="20" you can change it from 20 minutes to the length of time you want. Please note you will need to change this setting in both the <authentication> and <sessionState> sections of the Web.config file.
6. From the menu bar, select File, Save.