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Change the Session Timeout

By default, a user automatically logs out of a session after 20 minutes without communication between Faculty Access for the Web pages and the Education Edge database (receive information from the database or save information to the database). For example, if a teacher enters grades in the same grid for longer than 20 minutes and does not save, his session automatically times out and he loses the data .

To help prevent lost data, we recommend you tell users to set the Display Warning Message Before Session Timeout preference on the General options page. A warning message appears before the session times out. This is especially important for teachers on grade entry and attendance pages as well as for advisors and administrators when they enter notes. When the message appears, the current data automatically saves and it reactivates communication with the database. The user then has the length of a new session to click OK to extend the session. If the session reaches time out again and the first warning message still appears, the session times out and the user automatically logs out.

If necessary, you can change the time limit from the default time of 20 minutes. You can update the number of minutes in the Web.config file.

We strongly recommend you do not change the time limit while users are logged into Faculty Access for the Web. If you do so, all user sessions end and they lose all changes made since their last save.

Change the session timeout in the web config file