Faculty Access for the Web requires Internet Information Services (IIS) be in 32-bit mode when you install on Windows Server 2003 64x or Windows Server 2008. If you install Faculty Access for the Web on Windows Server 2003 64x or Windows Server 2008 and IIS is running in 64-bit mode, you will receive a prompt during the installation process asking you to switch to 32-bit mode. If you select Yes, IIS will be switched to 32-bit mode but this may prevent other 3rd party websites that require 64-bit IIS to fail. Please contact your 3rd party vendor. If you select No, IIS must be manually switched to 32-bit mode prior to use of Blackbaud websites.
For more information about how to switch to 32-bit mode, see support.microsoft.com/kb/894435.