Reverse a financial aid award

Reverse financial aid awards to correct errors or to remove account credit in place of a different award amount. Unposted financial aid credits and enrollment deposits can no longer be deleted and their amounts cannot be edited.

To get started, navigate to Billing management, hover over People finder, and select a billing profile from the search results.

To reverse a financial aid award:

1. Under Financial aid, select the context menu () beside a financial aid award.

2. Select Reverse.

3. In the modal, enter a Reversal date and confirm. Reversing a financial aid award automatically generates reversing distributions for the transaction on the specified reversal date.

Once processed, it may take a moment for the updates to apply to the account. For reversed awards, the credits will get the standard reversal treatment. Refresh the page and review the Activity and Financial aid sections to confirm the changes.