Delete a financial aid award and credits

Delete financial aid awards to correct errors or to remove account credit in place of a different award amount.

Note: Financial aid cannot be deleted if the credit tied to the aid has been posted to the general ledger.

To get started, navigate to Billing management, hover over People finder, and select a billing profile from the search results.

To delete a financial aid award:

1. Under Financial aid, select the context menu () beside an financial aid award.

2. Select Delete.

3. Select Yes.

Once deleted, it may take a moment for the credits to be removed from the account. Refresh the page and review the Activity and Financial aid sections to confirm the changes.