Auto-Pay
Enroll payers in Auto-Pay or view Auto-Pay status per billing year via the billing profile. Billing clerks can also deactivate Auto-Pay (e.g., due to multiple missed payments), or put Auto-Pay on hold; once on hold, only the payer is able to resume payments.
Auto-Pay uses the payer's payment plan to determine the withdrawal date and amount due.
Note: Auto-Pay is currently in an Early Adopter Program (EAP) for participating Higher education schools in the United States; features may change at any point during this development period.
Auto-pay payments are scheduled for processing three days before the due date, and the Upcoming Auto-pay notification is sent at that time.
The actual payment begins processing one day before the due date.
For example, if the installment date is the 15th of the month:
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The payment is scheduled and the Upcoming Auto-pay notification is sent on the 12th.
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The payment begins processing on the 14th.
Provided below are actions you can take to affect Auto-Pay. Note that some actions can only be performed before a payment is scheduled:
| Action | Before Payment is Scheduled | After Payment is Scheduled |
| Pause auto-pay |
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| Update payment method (e.g., switch from direct debit to credit card) |
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| Update payment details (e.g., update bank or card info) |
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| Make a manual payment to affect auto-pay amount |
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| Sign up for auto-pay |
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