Profile page settings

Platform managers customize formats for addreses and phone numbers.

1. Select Core.

2. Select Users.

3. Select User profile settings.

4. Select Profile page settings.

5. Select Edit.

6. When United States addresses are formatted, the states are saved as abbreviations.

   However, you determine how to format similar information for Australia, Canada, and Great Britain. Choose whether their states, provinces, and counties should be saved as an:

   • Abbreviation

   • Full name

7. Choose which country should be the default option selected in drop down menus.

   To also enable a preferred phone format, the default country must be the United States or Canada.

8. Enable phone number validation.

9. Then select your school’s preferred format for phone numbers for the United States and Canada.

   • (555) 123-4567

   • 555-123-4567

   • 555.123.4567

   You’ll also select a preferred format for extensions.

   • x

   • ext.

   • Ext.

   • EXT

10. Select Save.

Details and exceptions

Some data imports benefit from standardized phone formatting, specifically in the General User and Phone Number types under the Contact Card-Import/Refresh category. When you add or update phone numbers using a data import, your school’s automatic phone formatting applies.

Phone numbers for your school’s default country will have the country code added automatically if you omitted them from the original import file. However, phone numbers outside of the school's default country which omit “+” and a country code before the rest of the phone number aren’t accepted by the validation process. Instead, you must add the "+" and country codes for any phone numbers outside of your school’s default country; they won’t be added automatically.

Other imports, reports, forms, and inquiries don’t use automatic formatting for phone numbers.

Phone numbers originally entered before November 18, 2025 may continue to use other formats until they are edited. New (and edited) numbers are automatically formatted.