Access to communication templates for mail merge jobs

Platform managers and admissions managers can determine which roles and users have access to communication templates for mail merge jobs.

  1. Select Core.

  2. Select Communication.

  3. Select Mail merge.

  4. Select Template access. A list of template applications appears. For each application type, it shows the number of roles and users with any access. Select a number to view details or to change who has access and the type of access.

    Only roles and users who have security roles and tasks for mail merge appear as options for template access.

    If a user has multiple roles, and the roles differ in their access, then a role or setting that grants access will over ride a role that doesn't grant access. Thus the use will have the highest access specified by their roles and settings.