Website Redirects

Redirects enable websites to take a URL that a user enters and automatically open a new page with a different URL. This practice is mainly performed to prevent the possibility of broken links and also the use of shortened or user friendly URLs.

Note: In order to see this page, the user will need to Page Manager role.

  1. First, select Website redirects from the Website management dropdown.

  2. Select the+ Add redirect button to make a modal window appear.

  3. The first thing to do is to add the original URL that people will be coming from. This is known as From/known as URL. This must include a domain that is hosted on Blackbaud servers. Simply copy and paste the URL from whatever page people are coming from.

  4. Next, select where the redirect should go.

    1. The user can select an existing page on any of the currently created websites using the dropdown field.

    2. If the URL should go to an external site, the second option allows a full URL to be entered instead. Again, you can simply copy and paste the complete URL into this field where you want people to be redirected to.

  5. The last option from this modal window allows the user to set if this redirect is active or inactive.

  6. To save the changes, select Save or Save and add another.

Tip: From the Website redirects page, users can perform certain bulk actions such as either activating or deactivating all listed redirects when Bulk actions is selected.

Warning: Troubleshooting? Some services (including Facebook and Blackbaud Online Express) append each URL with code. If that URL is a redirect, the extra code prevents School website from matching the URL with the desired page. For these services, we recommend you avoid redirects. Instead, use the actual URL. This is because a redirect that doesn’t have a character for character match will not work. The services may append codes for their own tracking or other purposes.