Managing records

View profile history and audit log

To view a user’s change history:

  1. From the Total School page, go to the Total School Fundraising Summary section.

  2. Select View Linked Records.

  3. Open the context menu () for a record and choose Show History.

On the History of Changes page, each row represents a specific change. The following details are shown:

  • Date: When the change occurred.

  • Area: The category of the change (e.g., Phone).

  • Field: The specific field that was updated (e.g., Number).

  • Before: The previous value.

  • After: The updated value.

  • Source of Change: The platform where the change originated.

 

Stop syncing for a user

  1. From the Total School page, go to the Total School Fundraising Summary section.

  2. Select View Linked Records.

  3. Open the context menu (⋮) for a record and choose Break link.

Once a link is broken, the user is returned to one of the lists under Needs attention on the Total School page.