Write off a single pledge

If a constituent does not fulfill a pledge or only fulfills part of it, consider writing it off. When you write off a pledge, the entry appears in the constituent's journal, but it no longer appears in queries or reports as an outstanding pledge. You can write off a single pledge or use Mass Update to write off all pledges in a query.

1. From the constituent's journal, select the pledge. The pledge appears.

2. Select Write Off. A date field appears.

3. If necessary, edit the Write Off Date.

4. Click Save.