Customize Order Confirmation Email Template

Your database has a basic default template for confirmation emails to purchasers when they complete a transaction in your eStore. You can modify this template to better fit your needs. If you prefer, you can also create a new template in the Communication area.

Note: The finished template must contain the order details widget to be usable as an order confirmation email.

1. From Communications, click Manage Communications. The Communication Categories page appears.

2. Click Cart Templates. The Cart Templates page appears.

3. Click Order Details to select the default template for editing. To create a new template instead, click New Document or Classi under Tasks.

4. Select Create New Template on the Tasks Pane.

5. On the Basic Information step, give the new template a name, then click Next on the Navigation pane.

6. Select a Layout on the Layout step. If in doubt, you can always start with the Blank template.

7. Insert an Order Details widget in your template.

8. Open the eTapestry Widget

9. Select the Order Details Widget

10. Click on Insert

11. This will insert the Order Details widget into your template.

12. You can add any other content that you like to your template.Remember, the Order Details Widget must remain somewhere in the template!

13. You can accept the defaults on the Document Options page.

14. On the Email Options page, you must fill out the Subject field and the Plain Text Version. To copy the verbiage that you set up on the Edit step into the Plain Text Version, click the button at the bottom of the Plain Text Version section.

15. Click Next or Save and Finish to save your template.

Note: You must select this template in the Email Options page of the Cart Preferences dialog before the Cart will automatically send the email to a purchaser.