Phone Auto-format

This feature is only applicable for US or Canadian phone numbers. Therefore, auto-formatting is only applied to personas whose country is set to None Selected, United States, or Canada.

To enable phone number autoformatting, from My Organization, Data Entry Rules, select Autoformat US and Canadian Phone number, Save.

Any time a user enters completes the phone fields on the personas page or submits a DIY form, the following autoformatting rules are applied:

When user enters...	Number format appears as...	Example
Seven digits	XXX-XXXX	1234567 is formatted as 123-4567
Seven digits, followed by 'x' or 'ext' and at least one more digit	XXX-XXXX x. X	1234567x123 or 1234567ext123 is formatted as 123-456 x. 123
Ten digits	(XXX) XXX-XXXX	1234567890 is formatted as (123) 456-7890
Ten digits, followed by 'x' or 'ext' and at least one more digit	(XXX) XXX-XXXX x. X	1234567890x123 or 1234567890ext123 is formatted as (123) 456-7890 x. 123

Other periods, dashes, or spaces that a user manually enters in the phone number are removed when the autoformatting rules are applied. If a user tries to enter a number that cannot be formatted according to these rules, the user must correct the number in order to save the changes.