Query Constant Contact opt-outs

When recipients opt-out of receiving further communication using the link provided in a Constant Contact message, eTapestry tracks this information in a user defined field in the persona page. Because this is separate from regular opt-outs in eTapestry, constituents who have this field selected are not automatically excluded from eTapestry emails. If you want to exclude them from emails sent from eTapestry, you must query on this User Defined Field and exclude those email addresses from communications.

1. From the Queries tab, click the name of a query category to select it. The Edit Query Category page appears.

2. Click New Query under Tasks. The Create a New Query page appears.

3. Name the query and make general selections for the query. For more information about creating this query, refer to Create a "Do Not Mail" query.

4. Under Available Fields, select "UDFs - Persona" from the drop-down menu. From the persona user defined fields displayed below, click Constant Contact Opt Out. The field is added to the Criteria list.

5. Under Constant Contact Opt Out - Persona, select Yes.

6. Click Save and to create the query and return to the previous page.