eCommerce

From Management, My Organization, select eCommerce to review your transaction processors. If a transaction processor is not configured for your database, you must configure one before you can create online forms and accept online donations. When more than one processor exists, eTapestry uses your default processor unless you select a different one in preferences for the online form.

Under Tasks, select the processor to enable for your organization. Options appear on the right for you to enter applicable information for the processor.

Tip: For information about adding the Blackbaud Merchant Services (BBMS) processor, refer to Link your BBMS Account to your eTapestry Database.

Under Links, click Manage IP Address Restrictions to help prevent credit card fraud by selecting IP address restrictions. When the Manage IP Address Restrictions page appears, under Settings, make sure the IP checkbox is selected. We recommend you do this so that eTapestry monitors all of your DIY Online Forms and custom eCommerce pages for possible fraudulent activity. When an IP address submits six failed transactions within the previous hour, eTapestry blocks the IP address from submitting again for the next hour. To view restricted IP addresses, under Tasks, click Show Disabled Restrictions. To manually enable a restricted IP address, click Disabled under the applicable IP address.

Note: On the Manage IP Address Restrictions page, click Tasks, New Restriction to manually restrict an IP address. When the Create Restriction page appears, enter the IP address, comments to provide additional information, and select how long the restriction applies.

To process Canadian EFT payments, you must first have a Blackbaud Merchant Services transaction processor set up. For more information, see Get Started with Payment Processing in eTapestry.

  1. From Management, My Organization, select eCommerce.

  2. Under BBMS Transaction Processor, select Canadian Dollar ($) in the Currency drop down.

  3. Select Supports EFT. A pre-notification email is automatically sent to ensure donors receive the required information prior to processing their transaction. You will need to select an email template for the pre-notification email that includes the Direct Debit Pre-Notification letter widget. For more information on how to create or edit an email template, see Document or Class Email Template.

    Note: Canadian users must select a pre-notification template from Canadian Pre-Notification Email under My Organization, eCommerce.

  4. Select Save.