Payment Assistant Payment Processing Questions

At this time, you can't reject a single payment in a payment run. You need to delete the payment run and start over.

Yes, invoice details like distributions can be updated at any point, but you may have to repost the invoice and record an adjustment.

Payment Assistant doesn't have check limits. It withdraws as a single ACH payment from your bank account. If your organization wants additional controls, those need to be implemented outside of Financial Edge NXT.

All invoices that are ready to be paid for the selected bank account are included in the selection list. Vendor payment method defaults are ignored, so it doesn't matter which method you have selected.

Payment Assistant records when all of your payments have been delivered to your vendors. Payment runs and payment statuses are updated in real time when new information is available.

Payment Assistant records are recorded as bank drafts. Each bank draft includes links to the invoices being paid, and each invoice has a link back to the bank draft.

No, we don't currently have a vendor portal, but it's on the roadmap. For now, vendors can update their preferred payment method. We recommend vendors reach out to our Payment Assistant partner, REPAY, to update their preference. To contact REPAY, call 801-679-6044 or 801-762-8772, or email payableshelp@repay.com.

Yes, you can manually run payment processing from Treasury.

No, only Payment Assistant payments are visible directly in Payment Assistant.