Void Payments

You can void payments from Pay invoices on the bank account record. Payments types you can void include computer checks, EFTs, bank drafts, and manual checks.

Note: To void a single payment, go to Register and select Void from the context menu next to the transaction you want to void. For more information, see the Void single payment procedure below.

Simply specify the range of payments to void by payment number or date. You can also select to delete any invoices that become completely unpaid when a payment is voided.

Note: You can void payments only if you have security rights established in the database view.

  1. From Pay invoices, select More, then select Void selected payments. The Void selected payments screen displays.

  2. On the Void selected payments screen, from Transaction type, select the type of transaction you want to void. You can void computer checks, EFTs, bank drafts, and manual checks.

  3. In Void by, select Payment number or Payment date. Depending on your selection, enter the number or date of the first unused payment in the range of transactions you want to void.

  4. Enter the Void date. This is the date you want the payment voided. Selections include Today, Specific date, or Payment post date.

  5. Enter the Reverse post date. This is the date want to post the reversal. Selections include Today, Specific date, or Payment post date.

  6. Select Delete unpaid invoices after voiding payment to delete the invoices that become completely unpaid once voided. When selected, you must enter the Reverse invoice date. Selections include Today or Specific date.

  7. To print a control report of the voiding activity, select Print control report.

  8. Select Void now.

  1. From the Register tab, select Void from the context menu next to the transaction you want to void. The Void payment screen appears.

    Tip: You can also open the payment you want to void and select Void from the action bar.

  2. Enter the Void date. This is the date you want the payment voided. Selections include Today, Specific date, or Payment post date.

  3. Enter the Reverse post date. This is the date want to post the reversal. Selections include Today, Specific date, or Payment post date.

  4. Select Delete unpaid invoices after voiding payment to delete the invoices that become completely unpaid once voided. When selected, you must enter the Reverse invoice date. Selections include Today or Specific date.

  5. To print a control report of the voiding activity, select Print control report.

  6. Select Void now.