User and Role Audit History
The user and role audit history shows access-oriented actions that are directly related to the environment that is being viewed. This only applies to access-oriented actions, such as admin status changes, role changes, and name or email address changes. To view recent action history for a single user, see User Details.
If an internal Blackbaud process makes a change, "Blackbaud" appears in the Actor column.
If you export user or role audit history, the time in the export file is in Universal Time Coordinated (UTC) format and fully qualified with the user's timezone offset.
User history
From Security, Audit history, User history, you can view access-oriented changes affecting users in the environment being viewed. The following table describes the different Action types that may appear in User history.
| Action type | Definition | Operator |
|---|---|---|
| Admin status change | A user was added or removed as an admin. | Admin or user with admin rights |
| BBID name or email address changed | A user's name and/or email address changed. | Account owner |
| Duplicate user resolved | A single sign-on user's Blackbaud ID was reset because the email address is already in use. | Blackbaud Internal |
| Invitation canceled | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user was canceled. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Invitation confirmed | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user was accepted. The action still appears in the audit history for users who were added before the invitation process changed. | Invitation recipient |
| Invitation re-sent | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user to an organization was re-sent. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Invitation sent | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user to an organization was sent. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Link to different legacy user name | A link from a BBID user to a legacy user name was changed to a different legacy user name. | Admin or user with admin rights |
| Link to legacy user name added | A link from a BBID user to a legacy user name was established. | Admin or user with admin rights |
| Link to legacy user name removed | A link from a BBID user to a legacy user name was removed. | Admin or user with admin rights |
| Role access updated | Permissions were changed for the user's role. | Admin or user with admin rights |
| SSO connection disabled | The SSO connection for the user's organization was disabled. | Admin or user with admin rights |
| SSO connection marked live | The SSO connection for the user's organization was marked live. | Admin or user with admin rights |
| SSO connection updated | The SSO connection for the user's organization was updated. | Admin or user with admin rights |
| User added | A user was added to the organization. | Admin or user with admin rights |
| User deleted | A user was removed from the organization. | Blackbaud Internal |
| User marked active | A current user was marked active, restoring access to all Blackbaud solutions and products within the organization. | Admin or user with admin rights |
| User marked inactive | A current user was marked inactive, removing access to all Blackbaud solutions and products within the organization. | Admin or user with admin rights |
| User record security roles changed | A user's record-level security membership was added or removed. | Admin or user with admin rights |
| User roles changed | A user's roles changed. | Admin or user with admin rights |
Role history
From Security, Audit history, Role history, you can view the role changes for the solution's features areas for the environment being viewed. Role changes can include adding or deleting roles and adding or removing tasks or permissions for a role. Under Details you can see the task and permission changes listed under Role affected.