Refund Checks

To reimburse a client's payment, add a refund check from the applicable refund record. When adding a check, you must:

• Have applicable permissions.

• Have a cash account selected for Receivables from Treasury, Banks. For more details, see Subledger Settings.

1. On the return record, select Generate refund check.

   Tip: To access a refund record, go to Receivables, Clients and open the client's record. You can then find the refund record under Activity.

2. Select the bank account to pay the refund.

3. The client's name defaults under Payee. To enter a different one, select "Other" (you'll change it later).

4. Select Next.

5. Enter check details such as the payment date and amount, check number, description, and post info.

6. If the check has cleared the bank, select Cleared and enter the cleared date. If it hasn't, select this later.

7. The client name you previously entered defaults under Payee info, but you can change it. Enter their details such as phone number, email and mailing addresses, and tax ID number.

8. Under Distributions, specify debit accounts, classifications using grants or transaction codes, and custom fields for reporting purposes. You can also select to distribute the info evenly or by percent. For more information, see Distributions.

   Note: The distributions you view are determined by the Use a single receivables summary account and never post applications business rule from Receivables, Settings. For more details, see General.

9. For Interfund entry set, select a set to balance accounts if the debit and credit accounts aren’t in the same fund. For more details, see Interfund Sets.

10. To select the check format and establish print settings, select Edit print settings. For more details, see Format Check Settings.

11. Review the check info for accuracy and then select Generate check.

    From the check preview, choose to export to a PDF, or a Microsoft Excel or Word document. You can then print the check.