View Available Payment Details

Note: This is available for both Included Payments and Excluded Payments.

  1. Navigate to the Payment Processing area.

  2. From the Available tab, click on the Manage payments button in the Processor summary.

  3. Select the programs you want to see payments for from the dropdown above the Available Payments summary.

    Note: Payments shown in the Available Payments summary, Included Payments table, and Excluded Payments table will filter automatically.

  4. Click on either the Included Payments or Excluded Payments tab.

  5. Click on the ellipsis icon next to the payment and select the Payment details option.

The following details for the payment will appear in a new pop-up screen.

  • Applicant information

  • Organization or payee information

  • Payment amount

  • Program

  • Payment status

Note: Payment information is available in nearly every view that lists payments in the Payment Processing area. Depending on where the payment is in the processing workflow, there may more or less information available.