Connect a Blackbaud Payment Services account

To enable integrated payments in Blackbaud Guided Fundraising, you first need to connect a Blackbaud Payment Services account. If you would like to set up Blackbaud Payment Services as your payment processor, follow the instructions below.

Even if your organization has never used Blackbaud’s Payment or Merchant Services before, you can still enable Guided Fundraising to process payment via Blackbaud Payment Services. If you follow the steps below, by using visit the payment settings portal you can enable Blackbaud Payment Services for your organization entirely on your own.

Note: You will need to be a legal entity administrator to use the payments portal.

To enable Blackbaud Payment Services in Guided Fundraising, go to Admin, Payment Settings.

Note: You need to be an Administrator in Guided Fundraising to access the Payment Settings section.

Next, select Get Started in the Blackbaud Payment Services section. Guided Fundraising first checks to see if you have an active merchant account with Blackbaud.

  • If yes, you will be asked to choose which merchant account you’d like to use with Guided Fundraising.

  • If not, you can select the link to the payment settings portal to configure your organization’s merchant accounts.

    Note: You need to be a legal entity administrator to use the payments portal.

After you choose the merchant account to use in Guided Fundraising, select Enable credit card payments in Agent Portal.

Once you select Save, you are ready to accept payments through Blackbaud Guided Fundraising.

Blackbaud partners with Bluefin to provide a PCI-validated point-to-point encryption (P2PE) solution for organizations processing payments with Blackbaud Merchant Services. The solution encrypts cardholder data at the point of interaction in a PCI-approved ID Tech SREDKey P2PE device and decrypts data off-site in an approved hardware security module. This prevents clear-text cardholder data from entering your organization’s system or network and can significantly limit your organization’s annual PCI assessment.

You can learn more about how Blackbaud Payment Services integrates with Bluefin terminals in the Point-to-Point Encryption (P2PE) guide.

When configuring your Blackbaud Merchant Services account, you have the option to use other payment gateways not provided by Blackbaud. The Blackbaud Merchant and Payment Services page on the Blackbaud website provides more detail on how this service works.

You can configure other payment gateways along with the rest of your organization’s payment settings in the payment settings portal, accessible from within Guided Fundraising.

Note: You will need to be a legal entity administrator to use the payments portal.