Refund Report
A refund report is available to detail all refunded transactions.
The Refund Report provides information about refunds made within the Luminate Online system for transactions by your consituents. The report identifies the type of refund (partial or full) and the User name of the administrator who made the refund in each record. Each record also includes the Refund Transaction Code and the Original Transaction Code as well as extensive billing and contact information.
You can run the report for all refunds to date or for a specific date range. You can also choose to run the report for transactions associated with a single Merchant Account and/or a single Tender Type.
Using the Refund Report
Use the Refund Report to show the list of refunds processed in Luminate Online for all types of transactions, including:
Donations and gifts
Recurring gifts
TeamRaiser registrations and additional gifts made by registrants
eCommerce purchases
Event ticket purchases