Settlement Report

The Settlement Report provides detailed information about settlements of all financial transactions on your site.

You can view settled transactions, unsettled transactions, or both. You can also choose the time frame, such as to see only the transactions that settled on the previous day or all transactions that settled in the previous 10 days. Each record in the report displays detailed transaction information.

Note: If you use PayFlow Pro through BBPS, settlement data is not available in Luminate Online . You can, however, obtain this data from PayFlow Pro for reconciliation purposes.

About Transaction settlements

Transactions are settled in batches for your site. The settlements run early in the morning (approximately 4 AM) and include separate batches for checks, cash transactions, and each type of credit card. Each batch is assigned a batch number, either by the merchant account or by Luminate Online. Both the Settlement Report and the Settlement Summary Report provide the batch number associated with each settlement.

Note: BBMS settles transactions daily, but it doesn't make a settlement date available to Luminate Online. A disbursement date is available, however, so when BBMS includes a transaction on a disbursement report for their disbursement cycle, Luminate Online reflects this by changing the transactions status in the Luminate Online report from unsettled to settled. For BBMS credit card transactions, settled means disbursed, so it could be necessary to include both settled and unsettled transactions when running the Settlement Summary Report.

Settlement Report contents

The report shows information about settlements of all financial transactions on your site, including revenue from all areas such as donations, ticket sales, sustaining gifts, and TeamRaiser registrations. The report also includes refunds and deleted transactions. You can choose to view only settled transactions (where the merchant account has received the funds), unsettled transactions, or both. Each record in the report will contain detailed information about each specific transaction.

Note: Organization Gift data is not returned in the results of this report.