Other eCommerce Site Options

Some site options must be carefully considered before changing them because they impact other environment options. For a subset of the options, setting them here causes the default values to be displayed to administrators who may override them on the individual store pages.

You can ask Support or your Account Manager about changing the:

• Maximum width of the catalog images that display with the product name and short description on the catalog pages. The default is 150 pixels. Note: Changing the thumbnail to a larger size may cause problems with the presentation of the rows of product or cause untimely delays in displaying each catalog page because the images take too long to load. The thumbnail size also affects the Number of Items to Show in the Cross-Sell Component site option as only four items will fit on the row by default.

  Note: Changing the thumbnail to a larger size may cause problems with the presentation of the rows of product or cause untimely delays in displaying each catalog page because the images take too long to load. The thumbnail size also affects the Number of Items to Show in the Cross-Sell Component site option as only four items will fit on the row by default.

• Time to allow (in minutes) for an eCommerce transaction to complete before the items are returned to the inventory count from their temporary hold that starts when the shopper displays the Billing Information page. If the shopper does not process a credit-card transaction in the allotted time (for example, the shopper leaves the site), the hold is released without reducing the number available. The default is 30 minutes.

• Number of items to show in Cross-Sell Component that displays other products that may match customer interests. The default is 4 items.

  Note: Only 4 items fit in the predefined row for this component unless the thumbnail image width is reduced to less than 150 px.

• Maximum number of items in the Order Details Report download file to keep the file readable.

• Bypass Shipping Information during Checkout if your back-end processes do not support separate billing and shipping addresses. This will avoid displaying an extra page that shoppers do not need to complete.

• Enablement of the Sales Tax Calculation if you have an eSalesTax account available and will be charging sales tax for purchases.

• Enablement of Bill Me Later if shoppers can select the option to be billed later for their purchases. Note that store administrators are responsible for their own follow-up billing when this option is enabled.

• Enablement of Custom Pages for Product Categories to allow store administrators to create custom content to create more attractive shopping experiences for larger stores with many products organized into a multi-level hierarchy.

• Enablement of Custom Styles to provide store administrators with the ability to select a custom style sheet for an eCommerce store page.

• Enablement of Featured Products to allow store administrators to configure featured products in a special section on catalog pages.

• Enablement of Digital Downloads to offer audio or video recordings as products.

• Ability to Accept Donation Only TransactionsThis feature is enabled by default, but if unchecked (disabled), your site will only allow a transaction to complete if the cart has at least 1 product.

• Default display of the product hierarchy to organize your products in another way, which is useful if you do not have many products in the store.

• Display a quantity input box with the itemto always display a quantity input box unless overridden at the store level.

• Allow shipping to multiple addresses to allow purchases to be shipped to one address only.

• Default price search behavior for shoppers who conduct product searches by price. The default Show items at the specified price or lower can be changed to Only show items that match the specified price exactly.

• Default item sort order for items displayed to shoppers on the main shopping page. Although this can be overridden for a given store, you can change the default By price from highest to lowest to By price from lowest to highest or Alphabetically by product name.

• Default rows per page to set up paging in the online product catalog if you do not want the catalog to display in one long continuous scrollable page for shoppers.