To configure upsell messages for the store

Note: If you are not on the Upsell Messages page, click the Upsell Messages step from the side navigation.)

  1. Click Create new upsell message. The Create new upsell message page displays.

  2. For Upsell Message Name, enter a meaningful label that will help administrators identify the purpose of this message from the list of Upsell Messages.

  3. For Minimum number of items:

    • Leave this field blank to cause the message to display on the purchase level amount that you will specify below.

      Note: You can leave the purchase level amount blank as well to display the upsell message to every shopper.

    • Or, enter the number of products that shoppers must put in their shopping cart in order to trigger this upsell message to display.

  1. For Minimum purchase level:

    • Leave the $0.00 default to display this message to everyone.

    • Or, enter the monetary amount when the prices of products in a shopper's cart are added together that will trigger this upsell message to display.

      Note: If you have also set a minimum number of items, both criteria must be met before the message displays.

  2. For Targeted upsell level for this message, enter the purchase amount at which this upsell message will not display. For example, if you set the Minimum purchase level as $75 and the Targeted upsell level at $100, the message will display to shoppers who place between $75 and $99 worth of product in their cart.

  3. For Customize the upsell message:

    1. If your site has more than one page layout available, click the appropriate layout from the layout drop-down list and click Refresh. The page may change to show how the columns and content areas align in the new layout.

    2. If the:

      • Upsell Message Body editor displays, enter your message content by adding and formatting text, inserting a picture, adding links, and so on

      • Or, a form with fields and drop-down lists displays, enter and select the appropriate information.

  4. Click Save. The Upsell Message successfully saved message displays .

  5. When you are finished with the message, click Finish. The Upsell Messages list page displays again with your new message in the list.

  6. Repeat the steps above to add another upsell message.

  7. Click Next. The Premiums list page displays.