Communication Opt-in Data Elements

By including communication opt-in data elements on your donation form, you can allow donors to choose whether they would like to receive electronic communication, physical communication, or both from your organization.

The Communication Opt-in element controls the electronic communication donors will receive if they elect to opt in. When the default configuration is set, donors receive electronic communication and physical communication from your organization unless they clear the checkbox. If you choose to hide the opt-in checkbox, donors are automatically opted in to receive electronic communication.

Note: The Communication Opt-in element is a required field and listed on new and existing donation forms by default. You will need to add the Physical Communication Opt-in data element to allow your donors to choose between receiving physical or electronic communication.

The Physical Communication Opt-in element controls the physical mail donors will receive if they elect to opt in. When the default configuration is set, donors receive physical communication from your organization unless they clear the checkbox. If you choose to hide the opt-in checkbox, donors are automatically opted in to receive physical communication.

Additionally, you can edit the labels and text that display for the Communication Opt-in and Physical Communication Opt-in data elements.