Proof of Identity and Role Verification Documentation

You must provide specific documentation when registering as a Nonprofit Administrator to verify you're part of an organization and your role entitles you to access NPOconnect on that organization's behalf.

Documentation requirements

All documentation submitted as part of Step 5: Verify Your Identity (Role Verification) in your Administrator Request application must meet the following requirements:

  • Documents must show your name and the organization's name. We are not able to accept documentation that does not include both details.

  • Documents must show your role, position, and/or department within the organization in order to be approved as a Nonprofit Administrator. If it's not provided, you may be approved as a Nonprofit Manager instead. Managers do not have permission to manage banking information, update the disbursement address, or add new users.

  • Documents cannot be in an editable format. For example, you can upload a PDF file but not a Microsoft Word or Excel file.

  • Business cards are not accepted.

Note: We highly recommend that all individuals register in NPOconnect with their charity email addresses.

What role verification documents are accepted?

If you're registering for an organization based in the United States, submit at least one of the following documents:

  • Nonprofit Letter - This is a letter written and signed by your employer and one other person (i.e., authorized agent). The letter must be on official letterhead.

    Note: For volunteers or smaller nonprofits, you can use our Sample Role Verification Letter.

  • Offer Letter - This is a letter received prior to employment.

  • Employee Badge

  • Copy of Directory - Organization name must be shown on the document.

  • Copy of a 990 - You must be shown as a member of the organization.

  • Paycheck Stub

  • Screenshot of staff list from the organization's website

Note: To learn more about required information and accepted file formats, see the Documentation requirements.

 

If you're registering for an organization based outside of the United States, submit at least one of the following documents:

  • Nonprofit Letter - This is a letter written and signed by your employer and one other person (i.e., authorized agent). The letter must be on official letterhead.

    Note: For volunteers or smaller nonprofits, you can use our Sample Role Verification Letter.

  • Offer Letter - This is a letter received prior to employment.

  • Employee Badge

  • Copy of Directory - Organization name must be shown on the document.

  • Paycheck Stub

  • Screenshot of staff list from the organization's website

Note: To learn more about required information and accepted file formats, see the Documentation requirements. Acceptable documentation may differ for organizations based in Germany.

 

If you're registering for an organization based in Germany, submit at least one of the following documents:

  • Notice of Exemption

    Tip: This is the preferred document for role verification.

  • Nonprofit Letter - This is a letter written and signed by your employer and one other person (i.e., authorized agent). The letter must be on official letterhead.

    Note: For volunteers or smaller nonprofits, you can use our Sample Role Verification Letter.

  • Offer Letter - This is a letter received prior to employment.

  • Employee Badge

  • Copy of Directory - Organization name must be shown on the document.

  • Paycheck Stub

  • Screenshot of staff list from the organization's website

Note: To learn more about required information and accepted file formats, see the Documentation requirements.

 

 

Frequently asked questions (FAQs)

When registering as a Nonprofit Administrator, you'll be asked to upload this documentation in the Role Verification file upload field in the Verify Your Identity (Role with Nonprofit) step.

Note: For more information about this step, refer to the Registration Guide for your organization type, such as Stand Alone Nonprofits and National Offices.

 

As noted in the Registration Guides, our team typically reviews registration requests within 24 business hours after you've submitted your documentation. You'll receive an automated email once your request has been approved.

 

 

View this article in German - Identitätsnachweis