Account Configurations

For each merchant account, you can have multiple configurations. Account configurations determine:

  • Which card types you accept

  • Whether transactions process in live or test mode

  • The level of fraud protection provided

For example, you may have separate configurations based on accepted card types or fraud protection levels, or to process live and test transactions separately.

Note: For AVS levels, CSC levels, and card type settings, solutions using Blackbaud's new checkout experience (such as Blackbaud Donation Forms and Luminate Online) use industry best practice settings.

  1. From the Admin section of Blackbaud's website, select Settings, Merchant accounts.

    Note: You can also add account configurations from the Blackbaud Merchant Services Web Portal. For more information, see Account Configurations in Web Portal Help.

  2. Select Add configuration.

  3. Enter a unique name and description to help identify the account configuration.

  4. Select a processing mode and whether the configuration is active.

    • Live — Process live transactions

    • Test — Test Blackbaud Merchant Services and its connection to your Blackbaud solution without charging a card

    • Demo — Demonstrate how Blackbaud Merchant Services processes transactions

    Tip: To test transactions in Test or Demo mode, use available test credit cards.

  5. Choose security settings. For more information, see Fraud Management.

  6. Select which card types to support.

  7. Select Save.

Training: To learn how to connect account configurations to your Blackbaud solutions, take the Integration: Basics of Processing Payments with Blackbaud Merchant Services course from Blackbaud University.