Fixes and Enhancements

Along with the new features in Luminate Online and The Raiser’s Edge integration, a number of fixes and enhancements have been made.

Gifts paid with check show as “Check” payment type

Donations that were made in Luminate Online, with a payment type of check, now appear as such on the Gifts and Registrations page in The Raiser’s Edge.

Accept ACH payments

You can now successfully process ACH transactions from Luminate Online into The Raiser’s Edge. When you process ACH transactions, the bank routing number is transferred to The Raiser’s Edge, and is used to create a Bank/Financial Institution relationship for the constituent. You can create a new bank when processing the transaction if necessary. All ACH payments appear on the gift record in The Raiser’s Edge with a pay method of Direct Debit, and are marked as EFT (Electronic Funds Transfer).

Constituent bulk processing performance improvements

With constituent bulk processing, you can now process up to 10,000 constituents at a time from Luminate Online into The Raiser’s Edge.

Batch processing for incoming messages

To better handle large volumes of data, performance enhancements were made to improve the efficiency in communication between Luminate Online and The Raiser’s Edge.

Primary Addressee field in The Raiser’s Edge is not populating Salutation (formal) field in Luminate Online

When you create or edit a constituent in The Raiser’s Edge, and enter information in the Primary addressee field of the constituent record, that information now successfully populates the Salutation (Formal) field on the corresponding record in Luminate Online.

User interface text updates in Constituent Matching options

To make the options you select in the Constituent Matching section of the Luminate Online Options page in The Raiser’s Edge, the text has been updated.

Solicitors not recorded for Team Raiser participant gift

Previously, when Team Raiser participant gifts were made, and the transaction was processed into The Raiser’s Edge via bulk processing, the solicitor was not recorded to the record in The Raiser’s Edge. This issue has now been fixed.

New constituents in Luminate Online are downloaded to The Raiser’s Edge with 01/01/2001 birth date

When new constituents were added in Luminate Online with no birth date information, the record would transfer to The Raiser’s Edge with a birth date of 01/01/2001. This issue has now been fixed.

Tributes appear blank on the Donations and Gifts page in the Luminate Online section of The Raiser’s Edge

If a donation is made in Luminate Online, and is marked as an honor or memorial gift but the Honoree Name field is left blank, the gift comes into The Raiser’s Edge with insufficient information to link the it to a tribute. Now, when the Honoree Name field is left blank in Luminate Online, the gift will appear in The Raiser’s Edge as a normal gift, and not a tribute.

Email status does not transfer when you link a new record to an existing record in The Raiser’s Edge

Previously, when you linked a new record from Luminate Online with an existing record in The Raiser’s Edge, and selected to transfer the email status of the new record to the existing record, the email status would not transfer. This issue is now fixed.

Blackbaud Web Services server using non-standard US date format

If the machine on which Blackbaud Web Services are installed uses a non-standard United States date format, gifts from Luminate Online will not transfer into The Raiser’s Edge. This issue has now been fixed, and non-standard United States date formats are supported.

When using a regional date format that begins with the Day, recurring gift dates are incorrect

If the machine on which Blackbaud Web Services are installed uses a regional date format in which the Day appears first, such as dd-MM-yy, recurring gifts that come from Luminate Online into The Raiser’s Edge will have incorrect payment dates. This issue has been fixed to support date formats that begin with the Day.