Social Posting

Social Posting allows you to manage your organization's social media presence from a central location. In Communications, Social, you can create, schedule, send, and review Facebook and Twitter posts, which saves you the time and effort of having to log into each social media application separately. To create posts, see Create and Edit Social Posts.

Note: You can access Blackbaud's privacy policy here.

Check out the overview video:

After you connect one of your social media accounts to Social Posting, select Settings to review this account and add additional accounts to post from. For more information, see Connect Social Media Accounts.

Under Facebook insights, see the combined total reach of all pages you've connected to Social Posting. The numbers are updated nightly based on data collected from Facebook.

  • Engagements - The number of times people have engaged with your posts through likes, comments and shares and more.

  • Impressions - The number of times your page's posts entered a person's screen. Posts include statuses, photos, links, videos and more.

  • New Followers - The number of new people who have liked your page within the past 7 days.

  • Likes - The total number of Likes all of your connected Facebook pages have received since they were first created.

    Note: If the total number of combined likes for your pages is less than 100, the number will display a blank.

Track and manage the three types of posts:

Under Scheduled posts, you can view a list of posts scheduled to post at a future date. For each post, you can view details like the social media account it will be posted under, the post date, last modified date, creation date, and the name of the user who created it.

To find a specific post, you can also search by the post content (either the text or a file name).

From the menu , select Edit to continue writing the post, or Delete to remove the post entirely.

Warning: When a scheduled post fails (due to the social account credentials expiring, incorrect image/content formatting, etc.) a warning icon appears next to the post content in the Scheduled posts list. To reschedule the post, select menu , Edit, enter a new date to post the content, and select Schedule.

Under Draft posts, you can view a list of posts you've started but haven't posted yet. For each post, you can view details like the social media account it will be posted under, last modified date, creation date, and the name of the user who created it.

To find a specific post, you can also search by the post content (either the text or a file name).

From the menu , select Edit to continue writing the post, or Delete to remove the post entirely.

Under Sent posts, you can view a list of posts you've sent. For each post, you can view details like the social media account it was posted under, the date it was posted, and the name of the user who created it.

To find a specific post, you can also search by the post content (either the text or a file name).

From the menu , select View to see the post on social media.

Tip: To learn more, take the Basics of Social Posting online training class from our Basics of Raiser’s Edge Learning Path.