Constant Contact FAQs

See Constant Contact Integration.

Only admins with the Marketplace permission can connect the app. See Permissions to connect applications.

You can still explore features of Constant Contact without the app being connected.

 Syncing non-constituents to Constant Contact is not currently supported. Contacts added directly to Constant Contact will not sync with Raiser's Edge NXT.

Note: Email is a unique identifier in Constant Contact.

Data syncs are updated daily, including:

• Lists you select to sync

• Consent

Additionally, certain data from Raiser’s Edge NXT is displayed in real time, including Planned and Historic Communications.

After integration, Constant Contact is a Consent Source in Raiser's Edge NXT. The two systems automatically sync consent preferences for email across both platforms. See Track Consent for Constant Contact.

For full details on consent for this integration, see Constant Contact's article, Blackbaud Raiser's Edge NXT Consent Categories.

Tip: To manage Consent Source, see Tables.

With the Constant Contact free trial, you can:

• Send up to 100 emails per month

• Sync a constituent list of any size to Constant Contact

• Try features like email automations, A/B subject line testing, and surveys

• Use up to three users per account

• Explore AI-powered suggestions up to 100 uses

Note: There's no expiration on your trial, but inactive accounts may be removed after a year.

For details about field mapping between Raiser's Edge NXT and Constant Contact, see Blackbaud Raiser's Edge NXT to Constant Contact field mapping.

Yes, you can acquire new contacts through lead generation efforts or import contacts that are not already synced to Raiser's Edge NXT.

More features to support syncing new contacts to Raiser's Edge NXT are planned for a future release.

To suggest ideas or give feedback, go to Constant Contact's Product Ideas.

Reach out to Constant Contact support or review Connect your Blackbaud Raiser's Edge NXT account with Constant Contact.