Review Portal Users

The portal users lists lets you view the status of portal users and manage their portal access. You can view:

  • All constituents in your database. You can invite, block, or unblock them.

  • Users linked to a Blackbaud ID account and when they last accessed the portal. You can unlink and block them.

  • Constituents with pending or expired invitations. You can invite them again or block them.

  • Constituents who have never received an invitation. You can invite or block them.

    Note: This list may include constituents who aren't eligible to be invited, such as those who are deceased or without an email address on their record.

  • Constituents blocked from accessing the portal. You can unblock them.

To manage constituents and their portal access:

  1. From Constituents, select Portal activity.

  2. Under Portal users, select View users list.

To review how to manage constituents as portal users, see: