Contact Support

Get unstuck fast when something isn't working as expected. Use this to access Blackbaud Customer Support resources for technical issues like errors, outages, bugs, or account problems. You don't need to explain the issue first. Just ask.

Tip: Select Support Resources when you need Customer Support. If you select Ask a product question, you'll be prompted to ask your how to question instead, which searches product help and the Knowledgebase in chat.

Prompt

How do I contact support?

Sample Response

Thanks for your feedback!