Unlink Blackbaud ID from Constituent

If a constituent's Blackbaud ID links to the wrong constituent record, such as a duplicate record, you can unlink the duplicate record and the Blackbaud ID.

Unlink Blackbaud ID from a constituent

From a constituent record, you can unlink the Blackbaud ID:

  1. Find and select the constituent, from:

    • Constituents, Constituent lists, or

    • Use Search and enter their name.

  2. Under Portal, select Unlink from record.

Unlink Blackbaud ID from a group of constituents

  1. From Constituents, select Portal activity.

  2. Under Portal users, select View users list.

  3. Under Linked, select the constituents you want to unlink from Blackbaud ID accounts.

  4. Select Unlink users.