Syncing gifts and registrations from Luminate Online

When new donations are made through Luminate Online, you can sync gift details, either in batch or individually, such as amount, date, and designated fund.

You can only process gifts for constituents who already exist in Raiser’s Edge NXT. If a donation is received from a new constituent, you must first process their constituent record.

For a first-time recurring gift, the initial payment appears as a single transaction and is labeled Recurring gift in the batch. Once committed, the recurring gift and first payment are recorded in the constituent’s record. Future payments appear as Cash gifts and link to the original recurring gift upon batch commitment.

Registrations for Calendar Events from Luminate Online process as Cash gifts. Even free registrations are included for events linked between both systems. Event names appear on the Custom fields tile of the gift record.

When you cross reference your TeamRaiser events in Luminate Online with your events in Raiser's Edge NXT, TeamRaiser registrations and associated donations flow into Raiser's Edge NXT for processing. Configure the cross references on the Configure Cross References step during TeamRaiser configuration in Luminate Online.

After processing and committing TeamRaiser registrations and batches that contain associated gifts, the information appears on the constituent record, as well as on the event and registrant records. On the registrant record, participation types are listed on the Custom fields tile, along with details such as team name, team captain status, and the registration page URL.