User and Role Audit History
The user and role audit history shows access-oriented actions that are directly related to the environment that is being viewed. This only applies to access-oriented actions, such as admin status changes, role changes, and name or email address changes. To view recent action history for a single user, see User details.
If an internal Blackbaud process makes a change, "Blackbaud" appears in the Actor column. If your Blackbaud ID's identify provider makes a change, "Identity provider" appears in the Actor column.
If you export user or role audit history, the time in the export file is in Universal Time Coordinated (UTC) format and fully qualified with the user's timezone offset.
User History
From Security, Audit history, User history, you can view access-oriented changes affecting users in the environment being viewed. The following table describes the different Action types that may appear in User history.
| Action type | Definition | Actor |
|---|---|---|
| Account locked | The user account has been locked due to inactivity. | Blackbaud |
| Account merged | The user account was merged because of a user request or caused by a Single Sign On - Duplicate user action. | Admin or user with admin rights |
| Admin status change | A user was added or removed as an admin. | Admin or user with admin rights |
| BBID name or email address changed | A user's name or email address changed or was obfuscated to remove personally identifiable information when the account was deleted. | Account owner, Identity provider, or Blackbaud |
| Change email confirmed | The user account email address was changed. | User |
| Change password confirmed | The password was reset through the change password process on the Blackbaud ID profile. | User |
| Duplicate user resolved | A single sign-on user's Blackbaud ID was reset because the email address is already in use. | Blackbaud |
| Invitation canceled | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user was canceled. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Invitation confirmed | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user was accepted. The action still appears in the audit history for users who were added before the invitation process changed. | Invitation recipient |
| Invitation re-sent | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user to an organization was re-sent. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Invitation sent | Blackbaud no longer tracks this legacy action that indicates an invitation to add a user to an organization was sent. The action still appears in the audit history for users who were added before the invitation process changed. | Admin or user with admin rights |
| Link to different legacy user name | A link from a BBID user to a legacy user name was changed to a different legacy user name. | Admin or user with admin rights |
| Link to legacy user name added | A link from a BBID user to a legacy user name was established. | Admin or user with admin rights |
| Link to legacy user name removed | A link from a BBID user to a legacy user name was removed. | Admin or user with admin rights |
| MFA reset | The multi-factor authentication method for this user account was reset. | User or Blackbaud |
| Recover password completed | The password was reset through the forgot password process. | User |
| Role access updated | Permissions were changed for the user's role. | Admin or user with admin rights |
| Social user to standard account migration | The user successfully transitioned from signing in with a social identity provider to signing in with an email address and password. | User |
| SSO connection disabled | The SSO connection for the user's organization was disabled. | Admin or user with admin rights |
| SSO connection marked live | The SSO connection for the user's organization was marked live. | Admin or user with admin rights |
| SSO connection updated | The SSO connection for the user's organization was updated. | Admin or user with admin rights |
| User added | A user was added to the organization. | Admin or user with admin rights |
| User blocked | The user has been blocked from signing in. | Blackbaud |
| User deleted | A user was removed from the organization by an admin or a user with admin rights or was removed by Blackbaud due to no activity for 90 days after access was initially granted. | Admin, user with admin rights, or Blackbaud |
| User marked active | A current user was marked active, restoring access to the organization's Blackbaud solutions and features that admins manage on the Users page in Security. | Admin or user with admin rights |
| User marked inactive | A current user was marked inactive, removing access to the organization's Blackbaud solutions and features that admins manage on the Users page in Security. | Admin or user with admin rights |
| User record security roles changed | A user's record-level security membership was added or removed. | Admin or user with admin rights |
| User roles changed | A user's roles changed. | Admin or user with admin rights |
| User unblocked | The user was previously blocked from signing in. The block was removed. | Blackbaud |
Role History
From Security, Audit history, Role history, you can view the role changes for the solution's features areas for the environment being viewed. Role changes can include adding or deleting roles and adding or removing tasks or permissions for a role. Under Details you can see the task and permission changes listed under Role affected.