Perform this task only if one of the following conditions apply.
You have The Raiser’s Edge 7 and Blackbaud NetCommunity 5.6, patch 5 or higher and you previously ran the installer.exe utility.
You are upgrading to Blackbaud NetCommunity 6.15 or later.
Note: If the installation takes longer than four hours to complete, contact Blackbaud Support.
With the Blackbaud Installer, you can install all the features for an integrated solution at one time. You do not need to complete separate installations for each product. You can run the installation wizard multiple times to install features on servers and workstations according to the configuration needs of your organ(Undefined variable: bbinstal.iz)ation’s network architecture.
To review the recommended default configurations for Blackbaud NetCommunity, see the Configuration Overview. To access the latest version of this guide, go to www.blackbaud.com. In the Support menu, select User Guides.
Warning: Before you run the BlackbaudInstaller.exe to upgrade your Blackbaud programs, you must back up your current Blackbaud databases.
Warning: For Blackbaud NetCommunity users, make sure your website is not available to users before you run the Blackbaud Installer.
Warning: Before you upgrade your Blackbaud products, you must set the default language in Microsoft SQL Server to “English” for the database login account that performs the upgrade. If the default language is set to a different language, errors occur during the installation. After the installation, you can change the default language in SQL Server back to your preferred language. To change the language setting, open SQL Server Management Studio, right-click the server in Object Explorer, and select Properties. Under Select a page, select Advanced, and in the Default Language field under Miscellaneous, select “English.”
Warning: Before you install Blackbaud Enterprise CRM or Blackbaud NetCommunity on a machine that runs Microsoft Windows Server 2008 R2, you must change the user account for the Default Application Pool to NT Authority\Network Service or to a network account with administrative rights in Blackbaud Enterprise CRM. By default, the Default Application Pool runs under the IIS AppPool\DefaultAppPool user account. If you do not change the account, an error occurs after installation. For information about how to change the user account, go to http://technet.microsoft.com/en-us/library/cc731755(WS.10).aspx.